Customers at the heart of our global organisation
ArcelorMittal’s One Face to the Customer approach ensures that the customer is always at the heart of our organisation.
We offer an integrated global management structure to support our automotive customers, wherever they are located in the world.
ArcelorMittal’s dedicated automotive customer teams are designed to offer tailored value creation for every customer.
The teams include:
- Global account managers who facilitate global relationships within the automotive industry
- Global technology coordinators who anticipate and assist product implementation
- Resident engineers who provide advice and support to individual carmakers and suppliers at every stage of the vehicle design and production process
- Regional teams which manage local sales and technical staff
With their complete range of commercial and technical expertise, each customer support team defines and deploys the most appropriate product and service offering for the customer at both the global and local level.
Supporting car makers’ vision and strategy...
Through strong partnership, our teams address automotive crucial challenges by developing efficient solutions.
...at all stages of the vehicle life